Receives ISO-27001 Certification- World-Class Data Security Standards

Apr 29, 2022 a leading AI service desk provider that offers a modern automation first employee support SaaS platform, announced here on Friday that it has received the International Organization for Standardization (ISO) 27001:2013 certification for its Information Security Management System (ISMS). The certification was provided by Shamkris Global, a prominent Independent Assessment and Certification Body, following a comprehensive audit. A company that complies with ISO 27001 can hold its information assets more securely.

The recognition is an assurance of the company’s robust, clear-cut data and security protocols that protect sensitive and proprietary data, such as employees and client details, intellectual property and financial information. already complies with several other security and privacy standards including SOC 2 Type II, GDPR and HIPAA.

Commenting on this important achievement, Saurabh Kumar, CEO of, said, “As an enterprise service management company that delivers quick, personalized, and streamlined support and engagement to employees via collaboration tools like MS Teams and Slack, we understand the relevance of data security management and have always placed the highest priority on data security and confidentiality. And this certification shows that has invested in our people, processes, and technologies to protect our data”, says Kumar.

“We also believe that this ISO 27001 recognition makes our employees and clients feel more comfortable moving forward with our solutions, knowing that we adhere to the robust international security and privacy standards”, Kumar added.

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