Actionable Science and Cigniti Announce Strategic Partnership

Actionable Science (now Rezolve.ai) and Cigniti Technologies today announced a global strategic partnership that combines Actionable Science's industry-leading auto-resolution platform for employee service, Rezolve, with Cigniti's world-class independent quality engineering and software testing services.

The partnership will enable both companies to leverage common elements of their businesses and allow Cigniti to offer the Rezolve platform to its customers for automation of their employee help desks. Under the agreement, Cigniti will provide the AI-driven "auto-resolution" solution to its customers and handle implementation and execution.

Automating first-level employee support

Actionable Science develops a full-stack IT service platform with prebuilt "auto-resolution skills" that automate help desk tasks across leading SaaS platforms. Rezolve features an artificial intelligence-powered virtual assistant that delivers personalized first-level support for key enterprise functions such as the IT service help desk, HR support, and knowledge management.

The virtual assistant leverages advanced technologies (natural language processing (NLP), process orchestration, a data-driven BPM engine, built-in live chat, and case management), to focus on auto-resolution of issues and tasks at a fraction of the cost to the enterprise.

A global testing leader extends its portfolio

Cigniti is a leading independent quality engineering and software testing services company, leading the QA space with unparalleled growth. Renowned for global thought leadership in the industry, Cigniti draws expertise from over a decade of test engineering experience across verticals and is equipped with precision-guided modules driven by speed, skill, and accuracy. The company's resolution to build a better world with better software has manifested in IP-led test solutions that are transforming the scope and engagement of software QA across verticals.

By adding Rezolve to its portfolio, Cigniti will help its customers transform business-critical help desk support functions to be more efficient and increase self-service adoption across the enterprise.

About Actionable Science

Actionable Science (www.rezolve.ai), headquartered in the San Francisco Bay Area, is a fast-growing, leading provider of an auto-resolution platform and artificial intelligence help desk for employee service. Rezolve combines the power of advanced AI with proven customer success methodologies to power a virtuous cycle of unmatched outcomes. The platform leverages five types of artificial intelligence skills to deliver instant and fully automated Level-1 support for areas such as the IT help desk and HR support, making it easy for businesses to harness the power of AI to deliver better employee service while reducing cost. Actionable Science is a member of the Microsoft Partner Network and is SOC 2 and GDPR compliant.

About Cigniti Technologies Limited

Cigniti Technologies Limited, a global leader in independent quality engineering and software testing services, is headquartered in Hyderabad, India. Cigniti's 2,500+ experienced professionals are spread across the US, UK, India, Canada, UAE, Australia, and South Africa. Cigniti is the world's first independent software testing services company to be appraised at CMMI-SVC v1.3, Maturity Level 5, and is also ISO 9001:2015 and ISO 27001:2013 certified. Cigniti's test offerings include AI-powered quality engineering, advisory and transformation, digital assurance, next-gen testing, and quality assurance solutions.