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Press release
Rezolve.ai Included in Forrester's Conversational AI Platforms for Employee Services Landscape, Q1 2026
Forrester's Q1 2026 landscape report gives enterprise leaders an overview of the conversational AI platforms market for employee services; Rezolve.ai is among the vendors included.
DUBLIN, Calif., March 11, 2026,
Rezolve.ai has been included in "The Conversational AI Platforms For Employee Services Landscape, Q1 2026," Forrester's overview of the vendors building conversational AI for employee-facing services.
Forrester landscape reports give enterprise technology leaders a structured view of an emerging market: what the technology is, the business value it can deliver, and which providers operate in the space. For IT and HR leaders, the Q1 2026 report arrives as organizations move conversational AI from pilots into production employee support.
Why Rezolve.ai believes it was included
Rezolve.ai believes it was recognized for agentic AI capabilities that go beyond traditional chatbots to deliver autonomous problem resolution and intelligent workflow automation:
- Agentic architecture. Autonomous resolution that takes action, not just provides suggestions, eight specialized AI agents reasoning over one shared conversation.
- Native to the tools employees already use. Deployed inside Microsoft Teams, Slack, email, and voice, no new app to adopt.
- Enterprise-grade governance. Secure, compliant AI that respects organizational data boundaries; every autonomous action is approval-gated and auditable.
- Time to value. Proven deployment frameworks delivering measurable results within weeks.
For leaders evaluating conversational AI for employee services
The distinction worth probing in any evaluation is answering versus resolving. Most conversational AI can retrieve a policy or draft a reply; the operational gains come when the platform executes the fix (resets the password, provisions the software, books the leave), under governance. Across Rezolve.ai deployments, roughly 70% of requests are resolved before they ever become tickets, with named customer outcomes available for comparison. To see the difference on your own scenarios, book a demo.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change.
“We believe being named in this report by Forrester reflects our vision of transforming employee support through truly agentic AI. While others offer basic chatbot functionality, our platform acts autonomously to resolve issues, execute workflows, and continuously learn—delivering measurable ROI for enterprise customers.”
Saurabh Kumar, Chief Executive Officer, Rezolve.ai
“Forrester's recognition comes at a pivotal moment as enterprises accelerate their AI adoption. Organizations are moving beyond pilot projects to demand production-ready solutions that deliver real business outcomes. Our platform was built for exactly this moment.”
Manish Sharma, Chief Revenue Officer, Rezolve.ai
About Rezolve.ai
Rezolve.ai is the agentic AI service desk for IT and HR: autonomous, governed, glass-box. Teams use Rezolve.ai to resolve issues before they become tickets, assist agents on the tickets that remain, and automate the repetitive work in between.
Spokespeople
Media Relations · press@rezolve.ai

