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Press release

Microsoft Azure Customers Worldwide Gain Access to Actionable Science Conversational AI

The company's Enterprise Virtual Assistant suite arrives in the Azure Marketplace with a retail-focused offering fully integrated with Microsoft billing and licensing.

SAN RAMON, Calif., March 31, 2020,

Actionable Science (now Rezolve.ai), a conversational AI automation company providing a virtual workforce for enterprises, today announced the availability of its SaaS-based products in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. Actionable Science customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management.

The listing centers on a retail offering built with Microsoft. Retailers are now able to improve storefront and corporate productivity and efficiency by supporting internal and external customers anytime, anywhere, on any device, and through any channel, including Microsoft Teams, while conversing in multiple languages using Microsoft's natural language processing (NLP).

What the Enterprise Virtual Assistant suite auto-resolves

Actionable Science's Enterprise Virtual Assistant suite of products can auto-resolve issues using:

  • Knowledge Management (bite-sized, contextual answers to a range of questions from product to pricing to policy, with an AI-driven self-learning approach that keeps improving auto-resolution
  • Task Management), automation of repetitive tasks using business rules and flows
  • Process Orchestration (automation of complex processes, such as onboarding or deboarding a retail associate
  • Case Management), live chat with expert help for faster resolution through auto-ticketing
  • Micro-Learning, simplified hiring and onboarding with on-demand micro training for enhanced productivity

Fully integrated with Microsoft billing and licensing

Kumar V.S, Co-Founder and Chief Growth Officer of Actionable Science, said the company's products are fully integrated with Microsoft billing and licensing, making its AI-powered Enterprise Virtual Assistants easily available to all Microsoft Azure customers worldwide, and helping retail customers make storefront and corporate employees more productive while service desk teams gain efficiency through auto-resolution of repetitive queries, tasks, and processes.

Sahir Anand, Principal/Category Lead for Retail and CPG on the Microsoft Azure Platform at Microsoft Corp., said the marketplace helps solutions like Actionable Science's reach more customers and markets.

The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure. It helps connect companies seeking innovative, cloud-based solutions with Microsoft partners who have developed such ready-to-use solutions.

About Actionable Science

Actionable Science, based in the San Francisco Bay Area, makes it easy for businesses to leverage artificial intelligence to improve productivity, enhance customer experiences, increase employee satisfaction, and lower costs. The company creates superior enterprise-quality, AI-powered virtual workforce solutions that are engaging, easy to use, and work in concert with human team members. Actionable Science is a member of the Microsoft Partner Network and is compliant with GDPR.

Retailers and other enterprises interested in conversational AI for employee and customer support can book a demo.

We are honored to collaborate with Microsoft and be part of this unique retail offering. We help our retail customers enhance internal customer experience by conversationally assisting storefront and corporate employees gain productivity and the service desk teams be more efficient by auto-resolution of repetitive queries, tasks and processes. Our products are fully integrated with Microsoft billing and licensing, making our AI powered Enterprise Virtual Assistants easily available to all Microsoft Azure customers worldwide

Kumar V.S, Co-Founder and Chief Growth Officer, Actionable Science, Inc.

Microsoft Azure Marketplace lets customers worldwide discover, try, and deploy software solutions that are certified and optimized to run on Azure. The Azure Marketplace helps solutions like Actionable Science's reach more customers and markets.

Sahir Anand, Principal/Category Lead - Retail & CPG, Microsoft Azure Platform, Microsoft Corp.

About Rezolve.ai

Rezolve.ai is the agentic AI service desk for IT and HR: autonomous, governed, glass-box. Teams use Rezolve.ai to resolve issues before they become tickets, assist agents on the tickets that remain, and automate the repetitive work in between.

Media contact

Media Relations · press@rezolve.ai