Rezolve.ai Receives ISO 27001 Certification for World-Class Data Security Standards

Rezolve.ai, a leading AI service desk provider that offers a modern, automation-first employee support SaaS platform, announced Friday that it has received the International Organization for Standardization (ISO) 27001:2013 certification for its Information Security Management System (ISMS). The certification was provided by Shamkris Global, a prominent independent assessment and certification body, following a comprehensive audit.

The recognition is an assurance of the company's robust, clear-cut data and security protocols, which protect sensitive and proprietary data such as employee and client details, intellectual property, and financial information. Rezolve.ai already complies with several other security and privacy standards, including SOC 2 Type II, GDPR, and HIPAA.

What the certification covers

ISO 27001 is the international standard for information security management. It specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system: the policies, processes, and controls an organization uses to keep information assets secure. Certification is granted only after an independent audit of how those controls are designed and operated in practice. A company that complies with ISO 27001 can hold its information assets more securely.

For Rezolve.ai, the audited scope covers the systems and processes behind its employee support platform, which delivers service desk automation to organizations through collaboration tools such as Microsoft Teams and Slack.

Security as the foundation of employee support

Because an AI service desk handles requests that touch employee records, client information, and internal systems, Rezolve.ai treats data security and confidentiality as a baseline requirement rather than a feature. Saurabh Kumar, CEO of Rezolve.ai, said the certification reflects sustained investment in the company's people, processes, and technologies, and gives employees and clients added confidence that the platform adheres to robust international security and privacy standards.

The ISO 27001:2013 certification adds a third-party-verified benchmark to that posture, complementing the company's existing SOC 2 Type II attestation and its GDPR and HIPAA compliance.

Organizations evaluating a secure, automation-first employee service desk can book a demo to see the platform's capabilities firsthand.