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Press release
Rezolve.ai Unveils Agentic AI Innovations at HDI SupportWorld Live 2025
Booth #510 drew hundreds of attendees from more than 100 organizations across finance, government, healthcare, and higher education for live demos and the Summer of ITSM Trade-In offer.
LAS VEGAS, July 17, 2025,
Rezolve.ai brought smart service automation to HDI SupportWorld Live 2025, turning Booth #510 into a beach-themed ITSM hub that welcomed hundreds of attendees from over 100 organizations, including enterprise leaders in finance, government, healthcare, and higher education. The conference was held May 18–22 at the MGM Grand in Las Vegas.
On display was Rezolve.ai's Agentic Sidekick 3.0, an advanced service desk that automates L1 support directly inside Microsoft Teams and Slack. Through live demos, raffle giveaways, and a standout trade-in offer, Rezolve.ai made an impression on technical support professionals looking to simplify service delivery while improving employee satisfaction.
The trade-in that turned heads
At the heart of Rezolve.ai's campaign was the Summer of ITSM Trade-In, a limited-time offer designed to eliminate financial and operational barriers for organizations stuck on outdated service platforms. Qualifying visitors received:
- Help offsetting their current ITSM contract
- White-glove migration with zero downtime
- A complimentary DeskIQ Assessment, valued at $25,000, to uncover automation opportunities
Interest in the offer ran well beyond expectations, particularly among large enterprises in financial services and government.
Who joined the conversation
Executives, team leads, and support champions from a diverse mix of organizations, ranging from Fortune 500 banks and government agencies to high-growth SaaS scale-ups and leading universities, stopped by Booth #510. The steady flow of visitors underscored two points:
- Broad industry appeal. Financial services, public sector, higher education, healthcare, and technology firms all came looking for faster, more human-centric IT support.
- Engagement at every level. From service-desk supervisors seeking practical workflow automation to VPs and CIOs mapping long-term transformation, attendees found that Rezolve.ai's agentic AI approach scales to their needs today and tomorrow.
The consistent takeaway: organizations of every size and maturity are ready to replace legacy portals with conversational, AI-driven service, and Rezolve.ai offers a direct path to get there.
Teams can check eligibility for the trade-in offer at rezolve.ai/lp/summer-trade-in.
About SupportWorld Live
HDI's SupportWorld Live is the premier conference for service and support professionals, bringing together IT leaders, solution providers, and hands-on practitioners to share insights and elevate support outcomes. The 2025 edition was held May 18–22 at the MGM Grand, Las Vegas.
“We didn’t just show up at HDI—we showed what the future of employee support feels like. Between the flip-flops, raffle buzz, and live automation demos, people connected deeply with our message: modern IT support should be fast, human-first, and frictionless.”
Manish Sharma, CRO, Rezolve.ai
“The interest we saw in our trade-in offer far exceeded expectations—particularly from large enterprises in sectors like financial services and government. It’s clear that organizations are ready to move on from legacy ITSM. Our job is to make that switch not just possible, but effortless.”
Saurabh Kumar, CEO, Rezolve.ai
About Rezolve.ai
Rezolve.ai is the agentic AI service desk for IT and HR: autonomous, governed, glass-box. Teams use Rezolve.ai to resolve issues before they become tickets, assist agents on the tickets that remain, and automate the repetitive work in between.
Spokespeople
Media Relations · press@rezolve.ai