Actionable Science Achieves SOC 2 Compliance, Demonstrating Commitment to Customers

Actionable Science (now Rezolve.ai), a company providing enterprise-grade conversational AI virtual assistants for auto-resolution of enterprise service desk issues, today announced its successful completion of the Service Organization Control (SOC) 2 compliance audit. The certification allows Actionable Science to reassure clients that the company is continuously monitoring its security procedures and investing in critical compliance initiatives.

Most enterprise customers request a company's SOC 2 report as a condition of doing business. The SOC 2 audit demonstrates that Actionable Science securely manages customer data to protect the interests and privacy of its clients. The certification further validates the company's implementation of the privacy, security, and regulatory controls that SaaS platforms should follow when handling the data they manage, assuring clients that privacy and security are of prime importance.

Audited against the AICPA's five trust criteria

Within the SOC 2 verification, Actionable Science focused on the security, availability, processing integrity, confidentiality, and privacy criteria. The company completed the audit certification working with an independent auditor against the criteria set forth by the American Institute of Certified Public Accountants (AICPA).

Co-Founder and COO Manish Sharma said the company pursued the audit because businesses increasingly rely on cloud-based systems and partners to run their operations, making security a significant concern, and because clients need assurance that their compliance obligations are as high a priority for their vendors as they are for themselves.

Subodh Dhiman, Product Center Head, called the certification a crucial achievement, saying it shows the company meets the gold standard for protecting the information clients entrust to it, with controls and processes in place to maintain the security, availability, and confidentiality of that information.

Security credentials for an AI-powered virtual workforce

Based in the San Francisco Bay Area, Actionable Science makes it easy for businesses to leverage artificial intelligence to improve productivity, enhance customer experiences, increase employee satisfaction, and lower costs. The company builds enterprise-quality, AI-powered virtual assistants that are engaging, easy to use, and work in concert with human team members.

Actionable Science is a member of the Microsoft Partner Network and, in addition to its SOC 2 certification, is compliant with GDPR. Together, these credentials give enterprise clients confidence that the data flowing through the company's virtual assistants, from service desk requests to employee records, is handled under independently verified controls.

Organizations interested in seeing the company's virtual assistants in action can book a demo.