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Your GenAI Service Desk @ MS Teams
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We are the most liked and highly recommended help desk technology across the globe! Don’t take our word for it - ask our customers or simply try us out. brings incredibly powerful Generative AI-first IT service desk for employee support within MS Teams. Transform your employee support processes, HR desk, and ITSM forever.

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" operates 24 hours a day, 7 days a week, supporting onsite and remote workers."
Gabe Cortina
CTO, Bunim Murray Productions
" is a Force Multiplier "
Marcus Chow
IT Lead, Patelco Credit Union
" Comprehensive Employee Support Platform. "
Sandeep Sharma
CTO & CPO, Authbridge
" Our Virtual Assistant from is actually our Chief Knowledge Officer. "
Hari Abburi
Managing Partner at Preparation Company.
" IT digital assistant, has brought clarity through its emphasis on cognitive automation "
Steve Goldberg
HCM Industry Analyst
Experience Next-Level Employee Support and Productivity
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Generative AI Employee Experience

The Generative AI-first IT service desk leverages advanced natural language processing and algorithms like ChatGPT to provide an intuitive and personalized experience for employees seeking IT support within Microsoft Teams.

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Smart Feedback Loop's "Twitter-Age" Knowledge Management with Smart Feedback Loop ensures that the ChatGPT-like ITSM Chatbot continuously learns and improves from every interaction, delivering even more accurate and relevant responses over time.

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Ingests Existing Knowledge

The ChatGPT-like ITSM Chatbot can quickly learn from a range of enterprise knowledge documents, including SharePoint folders, technical manuals, and customer support FAQs, to provide immediate and relevant responses to employee queries.

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Enhance Employee Experience

By reducing manual effort and allowing employees to interact with intelligent chatbots, we make work more engaging and enjoyable.

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Out-of-the-Box Integration Hub's integration hub offers seamless integration with 1000+ enterprise software applications, enabling employees to access all the tools and resources they need from a single platform.

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Auto-Resolve Up to 65% Tickets

We don't track, we auto-resolve issues. can help you minimize your ticket volumes in half by resolving the employee issues automatically, eliminating the need to create tickets.

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