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Rezolve.ai offers smart conversational AI and advanced automation “skills” to deliver an instant, automated service experience like no other. Rezolve.ai ITSM helps to auto-resolve L1 and L2 issues, giving IT service desk agents more time to work on high-priority issues
What users say about Rezolve.ai
I have never in my 35 years of IT had a better experience implementing a new software product into an organization
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!.Everyday questions and problems that end-users have. Tier 1 support questions.
Mid-Market(51-1000 emp.)
I have never in my 35 years of IT had a better experience implementing a new software product into an organization
Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support.
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented.
Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides that we are fully supported.
Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues.
"The Rezolve.AI team is truly focused on the success of the service integration with Microsoft and is very helpful with all steps required to get all things working."
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1000s of out of box IT automation that auto-resolve up to 65% of user requests
The convenience of Microsoft Teams and Slack increases self-service north of 70%+
Reduce initial response time to a few seconds, increasing user satisfaction
Powerful Microsoft Teams and Mobile Apps for agents
Receive real-time support and assistance from IT support teams via an ‘in-built’ live chat feature within MS Teams.
See Rezolve.ai in action
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
