Unlock the Power of Agentic AI for Next-Gen ITSM

Fully ITIL-aligned ITSM with problem, change, incident, request, SLA management, and automation workflows – powered by Agentic AI for autonomous L1 operations and highly efficient IT ticketing.

Empowering Support Heroes with Agentic AITSM Automation

Multi-Agent Agentic

Autonomous agents reasoning and collaborating.

Explainability

Every AI decision is traceable and auditable.

Intelligent Orchestration

Agents coordinate with context for better outcomes.

Multimodal

Voice, vision, and text—AI that communicates like you.

MCP & Tools

Expand capabilities with Model Context Protocol.

AI Insights

Predictive analytics that go beyond FCR and MTTR.

Multi-LLM

Harness multiple LLMs for unmatched accuracy.

Trustworthy. Hallucination-Free

AI that stays true to your knowledge and workflows.

Empowering Support Heroes with Agentic AITSM Automation

Autonomous L1 support and IT ticketing with AITSM

Agents no longer need to hunt for answers across CRMs, knowledge bases, policies, and historical tickets.

Unified answers across siloed enterprise systems
Context-aware recommendations based on customer, issue, and channel
Detection of conflicting or outdated knowledge
AI-generated summaries for faster comprehension
AI-generated summaries for faster comprehension
No-Code Automation Studio

Sidekick works alongside agents during live customer interactions across voice, chat, and cases.

Suggested responses and next-best actions
Step-by-step guidance for complex resolutions
Real-time sentiment detection and tone coaching
Proactive alerts when conversations are at risk
AI-generated interaction summaries
Conversational Incident Management

Rezolve.ai modernizes contact center operations with AI-native service management.

Automatic ticket classification and enrichment
Intelligent prioritization based on urgency, SLA risk, and sentiment
Skill-based and context-aware routing
Proactive escalation before SLAs are breached
Reduced manual triage and rework
Agentic Knowledge Management & Enterprise Search

Rezolve.ai provides deep, actionable insights across contact center operations.

Customer sentiment and escalation trends
Agent workload balance and burnout signals
Knowledge gaps driving repeat contacts
Root causes of SLA breaches and escalations
Agentic AI for Problem & Change Management

By combining SearchIQ, Sidekick, and AITSM, Rezolve.ai helps contact centers.

Detect issues before they escalate
Guide agents through high-risk interactions
Automate repetitive steps while preserving human empathy
Continuously improve service quality through AI-driven insights

See Rezolve.ai in action

Book a live demo and experience it for yourself.

Enterprise-Grade Security & Privacy

Built from the ground up to meet the highest global standards.

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SOC 2
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GDPR
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HIPAA
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ISO 27001