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Your GenAI Service Desk @ MS Teams
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Elevating Educational Service Desk Experience

A Platform Powered by Conversational AI Designed to Facilitate Communication Among Educational Institutes, Students, Faculty and Staff
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Boost Efficiency and Reduce Workload with Automation

Empower your educational institution's support agents and employees with Rezolve.ai. The platform's automation and self-service features help resolve up to 65% of issues automatically, leaving your agents free to focus on higher-value tasks.

Our automation studio enables your staff to create custom workflows, automating routine tasks and freeing up valuable time.

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Enhance Collaboration and Communication with MS Teams Integration

With Rezolve.ai's integration within MS Teams, support agents, faculty, and staff can easily access all features within the familiar MS Teams environment.

Smart ticketing systems and notifications keep everyone in the loop and up-to-date on the status of requests, ensuring prompt resolution of issues.

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Drive Better ROI with a Powerful Service Desk

Maximize your institution's ROI with Rezolve.ai. By streamlining support operations and automating routine tasks, you can achieve greater efficiency and productivity, freeing up resources to focus on more important initiatives.

Rezolve.ai's advanced reporting and analytics capabilities enable you to track key metrics, measure performance, and identify areas for improvement.

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Provide Exceptional Support with a User-Friendly Platform

Empower your support agents and employees to provide exceptional service with Rezolve.ai's user-friendly platform. Our intuitive interface and self-service portal enable staff to quickly and easily submit and track requests, reducing the need for manual intervention.

With our chatbot and smart ticketing system, your agents can resolve issues faster, leading to higher satisfaction rates among faculty and staff.

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Streamline Operations with Powerful Integrations

Rezolve.ai's offers 1000+ out-of-the-box powerful integrations with a wide range of third-party tools and applications, enabling you to streamline operations and increase efficiency.

From CRM and HR software to ITSM and project management platforms, our integrations enable you to work smarter, not harder.

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Customizable Solution to Meet Your Institution's Unique Needs

Rezolve.ai's Service Desk solution is highly customizable to meet your educational institution's unique needs. Our team works closely with you to understand your specific requirements and tailor the platform accordingly.

From custom workflows to personalized reports and dashboards, we ensure that our solution is aligned with your institution's goals and objectives.

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Get Started. You will love the Rezolve.ai experience.

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Trusted By Top Brands

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Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Elevating Educational Service Desk Experience

A Platform Powered by Conversational AI Designed to Facilitate Communication Among Educational Institutes, Students, Faculty and Staff

Book Meeting
Product Experience Center

Trusted by leading companies across the world

Empowering IT Teams with Intelligent Automation and AITSM

Deep Integration with ServiceNow

Seamless Connectivity : Enjoy smooth and in-depth integration with ServiceNow, enhancing your IT service management system.
Enhanced Functionality : Benefit from advanced features like integration with knowledge articles, custom tables, incident and service requests and live chat capabilities.

Mature Enterprise-Grade GenAI

Exclusive to Microsoft Teams :Rezolve.ai's GenAI, fully operational within Microsoft Teams, offers an integrated, familiar environment for streamlined ITSM operations.
Advanced ITSM Training : Equipped with L1 technician equivalent knowledge, our GenAI delivers immediate, effective solutions, tailored for ITSM efficiency.
Feedback-Driven and Analytical : Constantly improves through user feedback and analytics, adapting to evolving enterprise needs.
Multi-Departmental Utility : Versatile and robust, suitable for various departments within an enterprise, enhancing overall efficiency and productivity.

Cost-Efficient Solution with Outstanding ROI

Affordable Excellence: Achieve top-tier ITSM capabilities at a fraction of the usual cost.
Maximized Investment: Experience a significant return on investment, leveraging our advanced GenAI solutions for optimal resource utilization.

Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Transform Your Ordinary IT Team Into IT Superheroes With Rezolve.ai

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