Case Studies

Elevating Support and Experience: NYC-DOB's Journey with Rezolve.ai’s ‘AI Chatbot’

Discover how NYC-DOB, a reputable New York City firm that works with real estate clients, transformed its HR processes using the AI-powered smart chatbot from Rezolve.ai. NYC-DOB used Rezolve.ai to improve the work environment for employees while automating routine questions and duties to reduce the HR support team's workload.

G2 Reviews
4.8/5 High Performer
SPRING 2025
Forrester
Named a notable vendor in Forrester's Landscape Report - Conversational AI for Employee Services 2026
Everest Group
Major Contender in Enterprise Search Products PEAK Matrix® Assessment 2026
Everest Group
Recognized in Everest Group's ITSM Platform PEAK Matrix® Assessment 2026
Gartner
Recognized in the 2024 Gartner Hype Cycle for ITSM
Everest Group
Recognized in Everest Group's Tech Provider Spotlight: Agentic AI in Human Resources 2025
HFS Research
Recognized for reimagining employee engagement.
Innovation Tri-Valley
GameChanger award by the Innovation Tri-Valley Group’s (ITV) 2024
Aragon Research
Recognized for delivering instant and personalized support

Elevating Support and Experience: NYC-DOB's Journey with Rezolve.ai’s ‘AI Chatbot’

Discover how NYC-DOB, a reputable New York City firm that works with real estate clients, transformed its HR processes using the AI-powered smart chatbot from Rezolve.ai. NYC-DOB used Rezolve.ai to improve the work environment for employees while automating routine questions and duties to reduce the HR support team's workload.