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Updating Landing Message

To update the initial landing message, the message the bot initially gives end-user, follow these steps: 

  1. Go to Virtual Agent Management
  2. From the submenu select Settings
  3. In the Settings menu click Common Bot Prompts
  4. You can now update the landing message in Teams/Slack, web widget and/or conversation end response, by clicking on the pencil to edit.
  5. When done, click on the disk to save.
Download Document

Updating Landing Message

To update the initial landing message, the message the bot initially gives end-user, follow these steps: 

  1. Go to Virtual Agent Management
  2. From the submenu select Settings
  3. In the Settings menu click Common Bot Prompts
  4. You can now update the landing message in Teams/Slack, web widget and/or conversation end response, by clicking on the pencil to edit.
  5. When done, click on the disk to save.
Download Document
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.