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Adding a Domain to the Ticketing Hierarchy level

Access level needed Ticket Agent Supervisor
Instructions 1. Select Ticket Management

2. Select Settings from the Ticketing sub-menu 

3. Select Category

4. Click Add New Domain

5. Enter your new domain

6. Click Add

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Adding a Domain to the Ticketing Hierarchy level

Access level needed Ticket Agent Supervisor
Instructions 1. Select Ticket Management

2. Select Settings from the Ticketing sub-menu 

3. Select Category

4. Click Add New Domain

5. Enter your new domain

6. Click Add

Download Document
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