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Reopen a Ticket

1. Open the ticket that you want to update from the ticketing list by clicking on the ticket number. 

Note: Ticketing list is the list of all tickets in your queues and can be accessed by Ticket Mgmt -> My Tickets. 

2. Click Reopen

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Reopen a Ticket

1. Open the ticket that you want to update from the ticketing list by clicking on the ticket number. 

Note: Ticketing list is the list of all tickets in your queues and can be accessed by Ticket Mgmt -> My Tickets. 

2. Click Reopen

Download Document
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