Ticketing 2.0 Quick View Options
![](https://cdn.prod.website-files.com/63e25be3f4b49456411df88b/63e55183f4392e7cd5fb5414_Blogs_Page.webp)
To change the set of tickets displayed in your Inbox:
1. Click the dropdown under the word Inbox to open the Quick View menu
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/6566a136e7f18c9c05239d82_ticketing%202.0.webp)
2. Select which set of tickets you would like to view
- My Assigned Tickets: view of all the tickets that are currently assigned to you
- Unassigned Tickets: view of all the unassigned tickets for the queue(s) you are a member of.
- All Open Tickets: view of all the open tickets for the queue(s) you are a member of.
- All Assigned Tickets: view of all the assigned tickets for the queue(s) you are a member of.
- Submitted By Me: view of all the tickets you created/raised.
- All tickets: view of all the tickets for the queue(s) you are a member of (no matter the status).
- The status Filter Results: view of tickets based on your filter.
- Other views in blue: If you have saved filters you will also be able to access them quickly in the Quick View Menu
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