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When looking for a specific ticket you can search by ticket number, requestor, or ticket subject. The search field can be found under the Quick View dropdown.
To search, enter the ticket number, requestor email address, or ticket subject in the search bar and hit enter.
Note: Your search will be applied to all Quick Views. If you don’t see your ticket in your current view, select the Quick View dropdown (you will see a numerical value of how many tickets in that particular view matches your search.