Ticketing 2.0 Using Sort Option
![](https://cdn.prod.website-files.com/63e25be3f4b49456411df88b/63e55183f4392e7cd5fb5414_Blogs_Page.webp)
By default, any view you are looking at will always have the newest change first.
To sort by a specific ticketing field
1. Click the Sort icon (found right after filter icon of a funnel)
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c81bc82ddfc2bb39a17a40_Screen%20Shot%202023-07-31%20at%202.38.23%20PM.webp)
2. Select the field you would like to sort by from the list of options
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c81be4c8a783a32aee32c7_Screen%20Shot%202023-07-31%20at%202.38.50%20PM.webp)
3. Choose Ascending or Descending
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c81bff0b4081ebd0e159ce_Screen%20Shot%202023-07-31%20at%202.39.18%20PM.webp)
4. Your view will automatically update
To Reset the View to Default
Click the Reset icon next to sort.
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c81c450ed3b4b7bfdff9c9_Screen%20Shot%202023-07-31%20at%202.40.11%20PM.webp)
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