Platform
Capabilities
Agentic SideKick 3.0

Advanced Generative AI Bot – purpose-built to deliver self-service employee support

Modern Service Desk

A Full-Featured Service Desk – Turbocharged by AI, Transforming Agents into superheroes

By Area
IT Service Management (ITSM)

ITIL + GenAI in a single ITSM platform that helps IT teams scale by automating

HR Service Desk

Deliver world class employee support HR Bot and Case Management, pre-integrated with HRIS

MSP

Grow revenue and reduce operational cost with Generative AI based L1 Support

Featured - Blogs

What is Agentic AI and why is everyone talking about it?
Read more
Agentic AI in ITSM: Powering Personalized Employee Support
Read more
Features
Agentic SideKick 3.0
Smart Agentic AI Bot

Intelligent powerful Microsoft Teams and Slack bot

GenAI Knowledge Management

Precise accurate answers from your content

AURA Insights

Predictive AI analytics that go far beyond SLA

AI Creator Studio – Workflow Automations

No code workflow automation using AI

AI Email Automation

Automate first response with GenAI

AI Explainability

Understanding what and why of AI

AI Data Loss Prevention

Safeguarding your PII

Enterprise Search

Precise & Clutter-free results with AI-powered search functionality

· Modern Service Desk (AITSM)
Service Catalog

Highly configurable for each service and team

ITIL Workflows

Incident, Request, Problem and Change management

Bot Integration

Pre-integrated to deliver AI self service in Teams and Slack

Self Service Portal

Full featured portal for end users

Knowledge Management

Manage articles - automate responses with AI

SLA Management

Deliver timely support

GenAI Assist

AI Ticket Summarisation, notes, and action plans

Featured - Blogs

Agentic AI in ITSM – An Introduction
Read more
AI Service Desk: How to Find the Right Fit?
Read more
Solutions
By Industry
Credit Unions & Banks
Higher Education
Healthcare
Manufacturing
State and Local Govt
Real Estate and Construction
Integrations
Integration Icon
Service Now, JIRA Service Desk , BMC Helix, ManageEngine, Zendesk, Freshservice, Slack, Salesforce, Microsoft
Teams and more
By Outcomes
Reduce cost of L1 Support
Improve Service Level
Scale Support Staff
Frictionless employee experience
Migrate to modern ITSM
Get better insights

Featured – Case Studies

Revolutionizing Knowledge Management at Harkins Builders with GenAl SideKick
Read more
AI Magic: Patelco's Evolution with Rezolve.ai's AI-Powered Service Desk
Read more
Solutions
ITSM

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Explore more
HR

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Explore more
GenAI

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Explore more

IT Service

Automate Email List

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Automated Password Reset

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Change Management

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Employee Notifications

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Instant Software Provision

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SaaS Knowledgebase

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Smart Ticket Creation

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Microsoft Teams Service Desk

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HR Service

Automate Email List

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Automated Password Reset

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Change Management

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Employee Notifications

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Instant Software Provision

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SaaS Knowledgebase

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Smart Ticket Creation

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Microsoft Teams Service Desk

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GenAI Service

Generative AI

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AI Automation Studio

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AI Automations
IT
Onboarding and Provisioning
Onboarding and Provisioning
Access Management
Access Management
Email List Management
Email List Management
Expiration and Extension
Expiration and Extension
Troubleshooting
Troubleshooting
Endpoint Automations
Endpoint Automations
Software Installation
Software Installation
Ticket Routing and Assignment
Ticket Routing and Assignment
HR
Ask HR - Knowledge AI
Ask HR - Knowledge AI
HRIS Automations
HRIS Automations
Benefits & Payroll Assistance
Benefits & Payroll Assistance
Ethics and Compliance Support
Ethics and Compliance Support
New Employee Support
New Employee Support
Employee Onboarding
Employee Onboarding
HR Case Management
HR Case Management

Featured - Webinars

Enhancing Operational Efficiency Through AI and Automation
Read more
Embracing Change: The Mindset Shift for HR in the Age of GenAI
Read more
Resources
Blogs

Read our latest articles

News room

Latest in the world of AITSM

Help Center

Need support? We are here to help

ITSM Comparison Hub

Rezolve.ai vs other solutions

Guides and eBooks

Get the right resources

Interactive Demos

See Rezolve.ai in action

Featured - Blogs

Patience and Perseverance: The Trials of Testing Agentic AI
Read more
AI Co-Pilot vs Agentic AI – Key Differences
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Customers
Customer Reviews

What our customers are saying about us

Case Studies

Getting results that matter

Webinars

Learning from client experiences

Customer Event 2024

Watch what customers say about Rezolve.ai

Featured – Case Studies

Black Angus Reduces After-Hours Support from 90% to 10% with End Point Automation
Read more
AC Transit: Enhancing Connectivity with GenAI Chatbot 'IT Aimee'
Read more
Get Quote
View Demo

Service Desk

Blogs

ITSM
ITSM
Service Desk
AI & Automation

Top 10 IT Chatbots To Look For In 2023

by 
Rezolve.ai
 | 
Aug 25, 2023
AI Service Desk
AI & Automation
ITSM
Service Desk

Pros and Cons of Chatbots in the IT Helpdesk

by 
Manish Sharma
 | 
Nov 27, 2023
ITSM
AI & Automation
Service Desk
Digital Transformation

5 Top Trends For Service Desks in 2023

by 
Rezolve.ai
 | 
Aug 18, 2023
Service Desk
AI Service Desk
Service Desk
AITSM
Digital Transformation

Service Desk: An Ultimate Guide for 2024

by 
Anurag Singh
 | 
Jul 18, 2024
ChatGPT
Service Desk
Digital Transformation
AI & Automation

The Impact Of Chatgpt On Service Desks

by 
Manish Sharma
 | 
Feb 6, 2023
AI & Automation
AITSM
ITSM
Service Desk

How Workflow Approval Automation Can Supercharge Your Business?

by 
Rezolve.ai
 | 
Nov 7, 2023
AI & Automation
Service Desk

Top Service Desk Automation Ideas To Boost Employee Performance

by 
Namitha A I
 | 
Oct 4, 2023
AI & Automation
Employee Experience
Service Desk
ChatGPT

2025's Chatbot Makeover: 10 Hottest Features

by 
Shano K. Sam
 | 
Nov 20, 2024
ITSM
AITSM
Service Desk
AI Service Desk

An Ultimate Guide To ITSM: Everything You Need To Know In 2025

by 
Rezolve.ai
 | 
Dec 18, 2024
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