Platform
Capabilities
Agentic SideKick 3.0

Advanced Generative AI Bot – purpose-built to deliver self-service employee support

Modern Service Desk

A Full-Featured Service Desk – Turbocharged by AI, Transforming Agents into superheroes

Rezolve SearchIQ

Enterprise search and support powered by Agentic AI

Employee Statisfication
Rezolve VoiceIQ

AI Voice Agent Over Telephone for Ticketing

By Area
IT Service Management (ITSM)

ITIL + GenAI in a single ITSM platform that helps IT teams scale by automating

HR Service Desk

Deliver world class employee support HR Bot and Case Management, pre-integrated with HRIS

MSP

Grow revenue and reduce operational cost with Generative AI based L1 Support

Featured - Blogs

What is Agentic AI and why is everyone talking about it?
Read more
Agentic AI in ITSM: Powering Personalized Employee Support
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Features
Agentic SideKick 3.0
Smart Agentic AI Bot

Powerful support with Agentic AI inside Microsoft Teams, Slack, and legacy systems

AI Knowledge Management

Precise self-service knowledge support with AI that stays up-to-date

AURA Insights

Predictive AI analytics that go far beyond SLAs to uplift ITSM efficiency

AI Email Automation

Sort, prioritize, and respond to emails automatically with dedicated AI Agent

AI Explainability

Understand what your Agentic AI did and why with fully auditable actions trail

AI Data Loss Prevention

Ensure privacy and security of sensitive enterprise data and PII

· Modern Service Desk (AITSM)
Service Catalog

Deliver custom enterprise services in Microsoft Teams and Slack with approvals

ITIL Workflows

Full ITIL-based AITSM with incident, problem, and change management

Bot Integration

Enable pre-built ITSM automations to cover a variety of use cases

Self Service Portal

A dedicated portal for end-users to get timely knowledge support

Knowledge Management

Connect your IT knowledge and let the AI Agent handle responses

SLA Management

Meet and exceed IT SLAs and deliver timely support with Agentic AI

Agentic AI Assist

AI ticket summarization, notes, and action plans for high ITSM productivity

Featured - Blogs

Agentic AI in ITSM – An Introduction
Read more
AI Service Desk: How to Find the Right Fit?
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Solutions
By Industry
Credit Unions & Banks
Higher Education
Healthcare
Manufacturing
State and Local Govt
Real Estate and Construction
Integrations
Integration Icon
Service Now, JIRA Service Desk , BMC Helix, ManageEngine, Zendesk, Freshservice, Slack, Salesforce, Microsoft
Teams and more
By Outcomes
Reduce cost of L1 Support
Improve Service Level
Scale Support Staff
Frictionless employee experience
Migrate to modern ITSM
Get better insights

Featured – Case Studies

Revolutionizing Knowledge Management at Harkins Builders with GenAl SideKick
Read more
AI Magic: Patelco's Evolution with Rezolve.ai's AI-Powered Service Desk
Read more
Solutions
ITSM

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HR

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GenAI

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IT Service

Automate Email List

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Automated Password Reset

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Change Management

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Employee Notifications

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Instant Software Provision

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SaaS Knowledgebase

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Smart Ticket Creation

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Microsoft Teams Service Desk

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HR Service

Automate Email List

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Automated Password Reset

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Change Management

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Employee Notifications

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Instant Software Provision

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SaaS Knowledgebase

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Smart Ticket Creation

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Microsoft Teams Service Desk

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GenAI Service

Generative AI

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AI Automation Studio

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AI Automations
IT
Onboarding and Provisioning
Onboarding and Provisioning
Access Management
Access Management
Email List Management
Email List Management
Expiration and Extension
Expiration and Extension
Troubleshooting
Troubleshooting
Endpoint Automations
Endpoint Automations
Software Installation
Software Installation
Ticket Routing and Assignment
Ticket Routing and Assignment
HR
HR Knowledge AI
HR Knowledge AI
Benefits & Payroll Assistance
Benefits & Payroll Assistance
Ethics and Compliance Support
Ethics and Compliance Support
New Employee Support
New Employee Support
Employee Onboarding
Employee Onboarding
HR Case Management
HR Case Management

Featured - Webinars

Enhancing Operational Efficiency Through AI and Automation
Read more
Embracing Change: The Mindset Shift for HR in the Age of GenAI
Read more
Resources
Blogs

Read our latest articles

News room

Latest in the world of AITSM

Rezolve.ai Glossary

Find the latest AI and ITSM terms

Help Center

Need support? We are here to help

What is ITSM?

Learn everything about ITSM

ITSM Comparison Hub

Rezolve.ai vs other solutions

Guides and eBooks

Get the right resources

Interactive Demos

See Rezolve.ai in action

Featured - Blogs

Patience and Perseverance: The Trials of Testing Agentic AI
Read more
AI Co-Pilot vs Agentic AI – Key Differences
Read more
Customers
Customer Reviews

What our customers are saying about us

Case Studies

Getting results that matter

Webinars

Learning from client experiences

Customer Event 2024

Watch what customers say about Rezolve.ai

Featured – Case Studies

Black Angus Reduces After-Hours Support from 90% to 10% with End Point Automation
Read more
AC Transit: Enhancing Connectivity with GenAI Chatbot 'IT Aimee'
Read more
Get Quote
View Demo

Resource Center

Upcoming Event

Agentic Workforce for Shared Services

Virtual Webinar - Zoom, March 25, 2026, 1:00 – 1:30 PM EST
Register ➟
Product Videos

From Chatbot to Autonomous FinOps: The 4 AI Stages Explained

Watch video ➟

Rezolve SearchIQ: Smarter Enterprise Search Powered by Rezolve.ai

Watch video ➟

Build vs. Buy: Agentic AI in the Enterprise with Saurabh Kumar, CEO of Rezolve.ai

Watch video ➟
Podcast Videos

Ep-17 Key features that make chatbots smarter and more efficient.

Watch video ➟

Ep-16 Claude vs. GPT-4 – Which is shaping AI's future?

Watch video ➟

Ep-15 Empower MSP agents and technicians to do more.

Watch video ➟
E-books and Guides
Agentic AI: What it Is and How to Harness Its Potential for Business Success?
Read more ➟
Agentic AI Strategy Guide for Business Leaders
Read more ➟
ROI Considerations for Investing in GenAl-based Employee Support
Read more ➟
Past Webinars
Agentic Workforce for IT, HR and Shared Services
Read more ➟
Agentic AI for Shared Services: From Promise to Practice
Read more ➟
Voice-First Help Desk: Smarter Ticketing Without the Wait
Read more ➟
Blogs
Best ServiceNow Alternatives in 2026: Capabilities, Pricing, and What to Consider
AI Service Desk
Best ServiceNow Alternatives in 2026: Capabilities, Pricing, and What to Consider
Read more ➟
How Safe is Agentic AI for Enterprise IT? The Risk, Governance, and Trust Framework
Agentic AI
How Safe is Agentic AI for Enterprise IT? The Risk, Governance, and Trust Framework
Read more ➟
Is a Hallucination-Free Agentic AI Product Possible?
Agentic AI
Is a Hallucination-Free Agentic AI Product Possible?
Read more ➟
Case Studies
AI & Automation
From Manual HR to Agentic AI: TotalEnergies Denmark’s Support Transformation
Read more ➟
AI & Automation
Fortune 50 consumer goods company: Elevating employee support with agentic AI
Read more ➟
AI & Automation
Gesa Credit Union: Innovating Employee Support with AI and Automation
Read more ➟
Book Free Demo

Explore Rezolve.ai, its capabilities, and ROI potential for your enterprise. No strings attached.

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Free Report Download

Get the latest industry and product insights for AI in ITSM, and know how you can unlock high ROI with Agentic AI.

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Contact Sales

Get in touch with our product experts for personalized demo, quotes, and answer to all your ITSM, AI Automation, and employee support queries.

Get Pricing  ➟

Rezolve.ai is an enterprise Agentic AI solution that deploys specialist AI agents for IT and shared services to reduce cost, accelerate resolution, and elevate employee experience.

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