Autonomous Employee Support Powered by Agentic ITSM
Rezolve.ai is an Agentic AI service management platform purpose-built to eliminate L1/L2 activities completely and provide 24/7 autonomous support to employees within Microsoft Team.
Transform Your Employee Support Across the Enterprise
Customized Service Catalogs for each service offering and each team with their own forms, workflows and more! Configure services quickly and go-live fast.
Designed with essential ITIL best practices and pre-configured workflows. With Rezolve.ai AITSM, Incident, Request, Problem, and Change Management are up and running in no time.
Empower your enterprise teams with the Agentic AI-powered self-service accessible where they already work – with natural language conversations and blazing-fast autonomous support.
Enable your employees from all departments to find the right information and knowledge support when they need it. Rezolve SearchIQ unified enterprise knowledge for self-service with incredible precision.
Rezolve.ai leverages Multi-Agent AI architecture to create & summarize tickets, proofread agent notes, take actions, and loop-in humans when required - reducing complexity and eliminating manual L1 activities.
Do you need a human for support? You got it with our built-in live chat support. Highly configurable to meet business needs, including operating hours, escalation paths, and more.
Unlock the power of telephone as a ticketing channel with Rezolve.ai’s powerful Voice AI Agents. Rezolve VoiceIQ precisely captures ticketing info over the call, asks natural follow-up questions, pauses & listens – with efficiency & precision that beats large teams.
Transform your SLA management with real-time monitoring, configurable notifications, and intelligent escalations. Fulfill all your SLAs with Agentic AI that auto-resolve and proactively handle escalations.
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The World’s Only Native AI Service Desk – AgenticAI and ITSM Combined!
A modern full features ITSM built with AI features that help reduce your workload and make your agents more efficient. Benefits of AI without breaking a sweat.
Reduce workload - not just manage it
Rezolve.ai is designed for self-service and automates 30%-70% of your tickets – giving your teams ample time for strategic and more valuable tasks.
Frictionless service across departments
Unlike traditional Service Desks that merely manage tickets, Rezolve.ai learns and improves over time. It solves more tickets automatically so you can watch your SLA performance and CSAT score getting better.
Improve service over time
Unlike traditional service desks that merely manage tickets, Rezolve.ai continuously learns and evolves. It automates ticket resolution, helping you improve SLA performance and boost CSAT scores.
Calculate your ROI with Rezolve.ai
Know your estimated savings and potential ROI with our Agentic SideKick 3.0 for IT and HR operations.
Enterprise-Grade Security & Privacy
Built from the ground up to meet the highest global standards.
See Why Our Customers Love Us
"Rezolve.ai team has deep expertise in how to enable AI for general purpose solutions, be it tweaking the LLM or ensuring human-in-the-loop for feedback. It is a very thought-through process by the team."
Bhavani Palukuri
"We recently finished our implementation of Rezolve.ai as a knowledge and automation base for our department. Our team really finds the chatbot to be quick, easy to find procedures and documentation"
IT Team
"Through the use of our AI chatbot [Clover] and live chat, we have been able to reach all 77,000 customers without language barriers or them waiting on the phone to speak to an agent"
Jackie Dwyer
"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click."
Team Management
Learn, Watch & Explore
Videos, blogs, and webinars to help you discover what’s next in Agentic AI.
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See Rezolve.ai in action
Book a live demo and experience it for yourself.
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
