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Top 20 HR Chatbots for 2024

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Top 20 HR Chatbots for 2024
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As technology progresses, it integrates more and more into our daily lives
With the emergence of the remote and hybrid workforce and the global pandemic still impacting some parts of the world, the corporate world is investing in Generative AI-powered HR chatbots. It is because, since 2020, our working culture, work methods, workplace environment, interactions with teammates etc. have undergone a significant change that nobody could ever predict. And all these changes have directly impacted the employee experience and employee productivity. Since most employees are distributed working, they will encounter various HR-related challenges for which they need quick support.

Needless to say, happy and motivated employees are the strongest pillars of every successful organization. If employees receive fragmented or delayed support, their work and business outcomes will be negatively affected. This is why the corporate world is heavily investing in robust HR-related tools or chatbots that provide personalized employee support and experience while automating a lot of tedious and time-consuming HR tasks and processes.

In this blog, we would like to draw your attention to the top 20 HR chatbots that are redefining employee support and experience in 2024  and beyond.

Before that, let’s talk about the importance of conversational chatbots in the HR department, the benefits of implementing an HR chatbot and the HR tasks and processes that can be automated using HR chatbots.

What is an HR Chatbot?

An HR service desk chatbot is a conversational agent that leverages the power of Generative AI and NLP technologies to provide instant HR support to the user by understanding and auto resolving their HR inquiries related to employee benefits, leave policies, employee onboarding processes, performance evaluations, and training and growth development programs.  

The primary goal of an HR service desk chatbot is to automate the time-consuming and repetitive manual HR tasks and processes, thereby elevating employee experience and reducing the burden on the HR support team. These AI chatbots can also assist in gathering employee feedback, conducting surveys, and facilitating employee self-service, allowing HR agents to focus on more complex and strategic responsibilities.

Typically, HR helpdesk chatbots are implemented on a variety of platforms for communication, including workplace intranets, websites, messaging services, and mobile apps.

 Statistics of HR chatbot use cases

Why Your HR Department Should Invest In HR Chatbots?

It’s no secret that human resource departments are one of the backbones of every organization. The HR team is responsible for handling crucial processes like recruiting, onboarding, providing training, ensuring a work-life balance, and maintaining payroll responsibilities etc. According to Britannica, in addition to keeping employees happy and well-trained, human resources management ensures compliance with regulations and resolves any liability issues. The pandemic has spurred non-standard work hours, forcing a conventional HR department to have 24/7 availability or a very short response time if needed.

Today, an HR manager receives approximately 500–600 queries, including inquiries about leave requests, interview status, technical support, appraisal status, medical insurance, job applications, and payroll details. It would be quite tiring for an HR manager to manually handle the processes associated with these queries. In the corporate world, time is money and the more time an employee spends waiting on support, the more money your business is likely to lose. This is where an HR chatbot comes into play. An HR chatbot easily mitigates this problem and is available whenever and wherever an employee needs it.  

A chatbot is a device that responds to users with the help of Natural Language Processing (NLP) and conversational artificial intelligence (AI). When a conventional chatbot is trained to do human resources-related tasks and processes, it will be transformed into an HR chatbot. AI-powered HR chatbots automate human-like interactions with prospective candidates and employees within an organization in an effort to automate organization’s processes and increase productivity.  

Benefits of Implementing HR Chatbots

Companies can improve employee lifecycle management with conversational AI-powered HR chatbots, from hiring to onboarding to career development.  

  • Real-time and Personalized Support
    It is true that while working, employees are likely to experience queries or doubts regarding technical and HR-related issues like  password management, software installation, Outlook resetting, tax declaration processes etc. In such cases, employees will always look for a dedicated HR support agent who can provide the right support. Responding to employee queries consumes a huge portion of your HR's time and effort

    In many cases, HR support agents have to respond to repetitive HR queries and guide employees through the same situations. This can often exhaust HR support agents, affecting their work productivity levels. An AI chatbot acts as a real-time employee helpdesk that responds to employees' questions and doubts, provides personalized support, and resolves IT and HR issues within seconds.
  • Elevated Employee Experience
    HR service desk chatbots can elevate employee experience by providing quick and personalized HR service or assistance. With a robust AI chatbot, employees can easily access HR-related information about their annual perks, medical benefits, work policy, etc., and receive prompt responses without waiting for a human HR support agent. This quick availability contributes to improved employee satisfaction and engagement.
  • Time and Cost Savings
    AI service desk
    chatbots can handle repetitive, time-consuming, everyday HR tasks, such as answering frequently asked questions and providing instant support. By automating these tasks, organizations can save time and decrease the workload of the HR support team. This enables HR agents to focus on more complex and value-added initiatives, increasing employee productivity and cost savings.
  • Eliminate the Risk of Human Errors
    Helpdesk chatbots are designed to deliver precise and consistent responses based on predefined knowledge bases or by accessing relevant HR systems. By doing this, human errors or inconsistencies in HR communication can be reduced.
  • Personalized Employee Onboarding
    The new hire onboarding process is a major HR task that allows your company to make a positive first impression. When you provide a positive onboarding experience, employees will likely stay with your firm for a long time. But if you are still offering a traditional onboarding process, this will give a negative impression. Due to a large amount of static learning content, it's difficult for new hires to navigate the resources and processes needed to succeed.

    HR support agents often struggle to provide personalized attention to each new hire. When you implement an AI-powered HR helpdesk chatbot, it automates the entire onboarding process by selecting the right user persona. With the conversational AI chatbot, HR support agents can provide all crucial information, such as email login credentials, company policies, team member contact information etc. It also explains the roles and responsibilities of each new hire.
  • Seamless Employee Training And Development Opportunity
    Since there are remote and hybrid employees, providing the right training becomes crucial for ensuring productivity. Many organizations are hesitant to engage in development opportunities because they are considered time-consuming and expensive. However, employee training is an excellent means of improving all employees' skills. Regardless of their location, employees can enhance their professional abilities and boost their performance with the support of an HR chatbot.
  • Facilitates Employee Collaboration and Communication
    A better communication system between employees and management gets issues resolved quickly and increases employee morale, productivity, and commitment. Organizations find it difficult to maintain exceptional employee engagement, collaboration and communication due to a lack of control and various remote communication tools. Human resources chatbots with conversational AI capabilities allow organizations to engage with employees in transactional engagements and run day-to-day operations. 
    Employees can view pay slips, swap shifts with colleagues, or ask for information about paid time off through a chatbot. Companies can also integrate HR helpdesk chatbots with collaborative platforms like MS Teams, Slack, Zoom, etc., simplifying internal communications
  • Automates Repetitive HR Tasks and Workflows
    Organizations undertake a variety of processes regularly, especially in this new era of hybrid work. A manual workflow approval management system makes it challenging to streamline every business process. Automating repetitive tasks and workflows encourage real-time collaboration and consistent administrative management for remote HR departments. When your company is dealing with a complex network of HR management operations, automated HR chatbots can help. Using the HR helpdesk chatbot, your HR team can guide remote and hybrid employees to get approval from other departments and ensure seamless workflows.
Revolutionize your HR processes with Rezolve.ai's GenAI  Sidekick Chatbot. Book a Demo Today

Amazings Statistics on HR Chatbots 

  • According to a survey conducted by Oracle, 50% of HR leaders reported that they had already deployed AI chatbots or planned to deploy them within the next year.
  • Research by Juniper Networks estimated that chatbots could save businesses up to $8 billion per year globally.
  • Gartner predicts, chatbots will handle up to 20% of all HR-related inquiries.
  • According to IBM, 66% of HR executives believe that chatbots deliver substantial value when it comes to employee engagement.
  • Deloitte reports that 69% of executives rate personalized employee experiences via HR Chatbots as a high priority.
  • According to Brandon Hall Group, 22% of organizations are currently using AI-powered chatbots for learning initiatives.

Now that you have a better understanding about HR chatbots and it’s benefits, let’s look at the leading HR chatbots that are revolutionizing employee support in 2024 and beyond.  

Top 20 HR Chatbots For 2024

  1. Rezolve.ai
  2. Leena.ai
  3. Workativ.com
  4. Smartbots.ai
  5. Botsify
  6. Happyfox
  7. Botcore.ai
  8. Espressive
  9. AskHR
  10. Humanly
  11. Paradox
  12. MeBeBot
  13. Amber
  14. Hubspot Chatbot Builder
  15. Drift
  16. ProProfs Chat
  17. Phia
  18. UnderstandBetter.co
  19. Ideal
  20. Eightfold

Let’s take a look at it.

1. Rezolve.ai

Rezolve.ai is a modern HR helpdesk that works within MS Teams to offer employees automated and personalized HR support via GenAI Sidekick HR Chatbot. Rezolve.ai’s HR chatbot allows employees to communicate whenever they encounter any troubles. This conversational helpdesk chatbot will instantly resolve the employees’ queries and doubts by coming up with a personalized solution.  

Being a top HR chatbot, Rezolve.ai is capable of streamlining all crucial and time-consuming HR processes such as employee onboarding, offboarding, training and career development, resetting passwords, installing new software, generating conversational tickets, clearing work policy doubts and organizing employee feedback surveys. This will help HR support agents save time while providing a seamless and frictionless employee experience.

Key Features

Pros

  • Boosts employee engagement significantly
  • Seamless onboarding for quick effectiveness
  • Tools for surveys and quizzes to engage
  • Easy-to-use interface for accessibility
  • Multiple tools for surveys and quizzes
  • Instant connection to HR experts.

Cons

No user sign-in portal for access.

Pricing plans

Contact sales to know more.

Rating & Reviews

  • G2 : 4.8/5
  • Capterra : 4.8/5
  • Microsoft : 4.9/5

2. Leena.ai

Leena.ai is an AI-enabled HR chatbot that aims to reduce the workload of the HR team by automating all possible HR tasks and workflows and streamlining employee requests. It allows companies to personalize employee workflows based on organizational requirements. As an HR chatbot, Leena.ai is equipped with natural language understanding that automatically responds to your employee queries or questions, allows employees to raise tickets whenever they need support and makes HR tasks and workflows effective.

Key Features
  • Workflow automation for HR tasks.
  • Natural language understanding for queries.
  • Ticket system for employee support.
  • Personalized employee workflows.
  • Streamlining of HR tasks and processes.
  • Effective HR task and workflow management.

Pros

Cons

  • Dependency on natural language understanding.
  • Potential for misinterpretation of queries.
  • Limited customization for complex workflows.

Pricing plans

  • Tier 1: $1-$20
  • Tier 2: $20-$90
  • Tier 3: +$90

Ratings

  • G2: 4.5/5
  • Capterra: 4.5/5

3. Workativ

Workativ’s smart HR chatbot focuses on streamlining employee support leveraging conversational AI technology and workflow automation. Workativ helps you auto resolve most of your employee HR-related questions and requests using a modern HR chatbot with in-built HR workflow automation.

Key Features
  • Conversational AI for employee support.
  • Workflow automation for HR processes.
  • Smart HR chatbot technology.
  • Streamlined employee query resolution.
  • In-built HR workflow automation.
  • Focus on modern HR chatbot capabilities.

Pros

  • Efficient HR query resolution.
  • Automated workflow for HR tasks.
  • User-friendly conversational interface.

Cons

  • Limited customization options.
  • Dependency on AI technology.
  • Potential for misinterpretation of complex queries.

Pricing

  • Free Plan: $0
  • Starter: $1,530 per month, billed annually or $ 1700 month-to-month
  • Professional: $2,250 per month, billed annually or $ 2500 month-to-month
  • Enterprise: N/A

Ratings

  • G2: 4.8/5 
  • Capterra: 4.3/5  

4. Smartbots.ai

The Smartbots platform is a powerful tool for creating intelligent conversational chatbots that are tailored to the unique needs of your business. Smartbots’ HR Chatbot can perform HR-related tasks and processes at any time, which allows employees to resolve their problems at their own convenience, without having to depend on a human HR agent. Through the Smartbots HR Bot, HR processes across the employee lifecycle can be streamlined and personalized.

Featuring Live agent handovers and integration with social media platforms, Smartbots also aims to make the experience of automating HR as simple as possible.

Key Features
  • Intelligent conversational chatbots.
  • Live agent handovers for support.
  • Integration with social media platforms.
  • Streamlining HR processes across the lifecycle.
  • Personalized and tailored chatbot interactions.
  • 24/7 availability for HR-related tasks.

Pros

  • Seamless live agent handovers.
  • Streamlined HR processes.
  • Integration with social media platforms.

Cons

  • Complexity in chatbot creation.
  • Learning curve for customization.
  • Potential for overreliance on automation.

Pricing

Contact sales team to get the plan

Ratings

  • G2: 4.8/5
  • Capterra: 4.6/5 

5. Botsify

Botsify is a fully managed chatbot platform that allows organizations to create a chatbot that suits their needs without any knowledge of coding. With Botsify, you can build website chatbots, Facebook chatbots, SMS chatbots, WhatsApp chatbots with features like conversational forms, broadcast messages, media blocks, and a chatbot menu.

Key Features
  • Fully managed chatbot platform.
  • No coding knowledge is required.
  • Website, Facebook, SMS, WhatsApp chatbots.
  • Conversational forms and broadcast messages.
  • Chatbot menu for user navigation.
  • Customizable chatbot for various needs.

Pros

  • No coding knowledge is required.
  • Versatile chatbot platform.
  • Multi-channel chatbot capabilities.

Cons

  • Limited advanced customization.
  • Potential for generic responses.
  • Dependency on platform features.

Pricing

  • Do it yourself: $ 49 per month
  • Done for you: $ 149 per month
  • Custom: Contact sales department

Rating

  • G2: 4.2/5 
  • Capterra: 4.5/5  

6. Happyfox

Happyfox is a multi-tasking HR chatbot that can handle all tedious and repetitive queries about work policies, employees' benefits, taxes, payroll, etc. Being a modern HR chatbot, Happyfox replaced your manual employee handbook with a conversational chatbot that can give real-time personalized solutions from right within collaborative platforms like Slack or Microsoft Teams. This will help HR agents to focus more on important tasks boosting HR team's productivity.

Happyfox is a multi-tasking HR chatbot that can handle all tedious and repetitive queries about work policies, employees' benefits, taxes, payroll, etc. Being a modern HR chatbot, Happyfox replaced your manual employee handbook with a conversational chatbot that can give real-time personalized solutions from right within collaborative platforms like Slack or Microsoft Teams. This will help HR agents to focus more on important tasks boosting HR team's productivity.

Key Features
  • Multi-tasking HR chatbot.
  • Real-time personalized solutions.
  • Integration with collaborative platforms.
  • Replacement for manual employee handbook.
  • Handling of tedious and repetitive queries.
  • Focus on boosting HR team productivity.

Pros

  • Real-time personalized solutions.
  • Integration with collaborative platforms.
  • Reduction in manual HR tasks.

Cons

  • Limited customization for unique workflows.
  • Dependency on collaborative platforms.
  • Potential for misinterpretation of queries.

Pricing 

  • Mighty $ 39 Per agent/month
  • Fantastic $ 59 Per agent/month
  • Enterprise $ 79 Per agent/month
  • Enterprise Plus $ 99 Per agent/month

Ratings

  • G2: 4.5/5
  • Capterra: 4.6/5  ‎(91+ reviews)

7. Botcore.ai

Botcore.ai is a real-time digital assistant that helps companies to enhance employee collaboration and communications, boost employee engagement and elevate HR productivity to new heights. With Botcore’s chatbot development platform, organizations can build personalized chatbots that can have human-like conversations with their employees and respond to their queries instantly and efficiently.

Key Features
  • Real-time digital assistant
  • Enhanced employee collaboration.
  • Boosted employee engagement.
  • Chatbot development platform.
  • Personalized chatbots with human-like conversations.
  • Instant and efficient query response.

Pros

  • Enhanced employee collaboration.
  • Efficient query response.
  • Personalized chatbot interactions.

Cons

  • Learning curve for chatbot development.
  • Potential for overreliance on automation.
  • Integration challenges with some platforms.

Pricing

Contact sales team to get a quote

Ratings

  • G2: 4.5/5  ‎
  • Microsoft: 5/5  

8. Espressive

Espressive’s AI-powered employee assistant chatbot focuses on boosting employee productivity and experience by instantly resolving employees' issues. Espressive’s virtual support agent ‘Barista’ integrated with MS Teams and Slack allow employees to gain answers or support to their HR-related queries on work policy, PTO, benefit supports, onboarding, payroll etc. They don’t need a human HR agent’s assistance. All they need to do is just to interact with the bot.

Key Features
  • AI-powered employee assistant chatbot
  • Integration with MS Teams and Slack
  • Instant resolution of HR-related queries
  • Virtual support agent 'Barista'
  • Focus on boosting employee productivity
  • Automated support for work policies, benefits, onboarding

Pros

  • Integration with collaboration platforms
  • Instant resolution of HR queries
  • Reduction in HR workload

Cons

  • Dependence on AI accuracy
  • Limited customization for specific workflows
  • Potential challenges with complex queries

Pricing

Contact sales team for detailed pricing plans

Rating 

  • G2 : 4.9/5  ‎
  • Gartner: 4.5/5  

9. AskHR

AskHR is an intelligent virtual assistant that answers employee questions, guides them through processes, links them to relevant documents, and manages common HR requests. The AskHR system can integrate with the intranet and email of a company, and also with collaboration platforms like Slack, Microsoft Teams, and even Amazon's Alexa. Whenever an employee comes across any issue that needs personalized attention from the HR agent, AskHR will provide the right answers or perform the right action through its curated database of queries and answers or your integrated employee handbook. If the bot finds it difficult to give the right solution, it will hand over the case to a human HR agent.

Key Features
  • Intelligent virtual assistant.
  • Integration with intranet, email, and collaboration platforms.
  • Personalized answers from curated database.
  • Case handover to human HR agent.
  • Manages common HR requests.
  • Efficient management of HR-related issues.

Pros

  • Integration with various platforms.
  • Personalized answers and solutions.
  • Efficient HR issue management.

Cons

  • Potential limitations in AI understanding.
  • Dependence on curated database accuracy.
  • Challenges with highly complex cases.

Pricing

For a quotation, reach out to the sales team.

Ratings

  • G2: 4.3/5 
  • Capterra: 4.5/5

10. ‍Humanly

Humanly is an AI-powered HR chatbot that is a simple and fast-to-implement platform that helps HR teams to streamline tasks and processes like recruiting, screening, scheduling, engagement, and reference checks. In order to combat unconscious bias and promote a fair and consistent candidate experience, Humanly use equitable screening and interview analytics. This way the HR team reduces their workloads and can offer personalized recruitment experience for the new hires. 

Key Features
  • AI-powered HR chatbot
  • Streamlining tasks like recruiting, screening, and engagement
  • Equitable screening and interview analytics
  • Reduction of unconscious bias
  • Fast implementation for HR processes
  • Personalized recruitment experience

Pros

  • Reduction in unconscious bias
  • Streamlined HR processes
  • Fast implementation for quick results

Cons

  • Potential challenges in equitable screening
  • Learning curve for customization
  • Limited to HR-related tasks

Pricing

Get in touch with sales team to obtain a personalized quote

Rating 

G2: 4.9/5 

HR Chatbot market size statistics

11. Paradox

Being a conversational AI-powered HR chatbot, Paradox assists hiring managers and recruiters automate complex HR processes and interact with candidates via text messages. With Paradox's inbuilt chatbot named Olivia, HR managers can screen candidates, schedule interviews, respond to candidates' queries, gather feedback, and more.
With Olivia, the HR team can reduce the time it takes to hire employees by half, increase applicant conversion by five times, and enhance the candidate experience.
Paradox leverages the power of natural language processing (NLP) to initiate conversations that sound and feel human. Thanks to the NLP technology, Olivia performs similar tasks to a human recruiter. For instance, it can screen applicants and place them in the roles they are best suited for based on their resumes or job applications.

Key Features
  • Conversational AI-powered HR chatbot
  • Automation of complex HR processes
  • Interaction with candidates via text messages
  • Screening, scheduling, and feedback gathering
  • NLP for human-like conversations
  • Time-saving in the hiring process

Pros

  • Automation of complex HR processes
  • Time-saving in the hiring process
  • NLP for human-like conversations

Cons

  • Potential challenges in text-based interactions
  • Dependence on NLP accuracy
  • Limitations in handling unique cases

Pricing

To receive a customized quote, contact sales team

Ratings

  • G2: 4.7/5 
  • Glassdoor: 3.9/5

12. MeBeBot

MeBeBot is a smart AI chatbot that helps organizations automate communications and responses to employee queries for the HR, IT, and Operations teams. Additionally, it offers real-time data insights, push messaging, and pulse surveys to enhance employee engagement and experience. Employees can seamlessly interact with MeBeBot utilizing native integration into collaborative platforms like Microsoft Teams or Slack channels of your business.

Additionally, it has a gathered global knowledge base with over 300 FAQs that you can edit and modify to fit your organization's rules and regulations. MeBeBot is an excellent choice for businesses looking to hire an international workforce because it supports various languages and geographical areas. 

Key Features
  • Smart AI chatbot for HR, IT, and Operations
  • Real-time data insights and pulse surveys
  • Native integration into collaborative platforms
  • Global knowledge base with 300 FAQs
  • Support for multiple languages and areas
  • Automation of communications and responses

Pros

  • Real-time data insights
  • Native integration for seamless interaction
  • Global knowledge base for diverse needs

Cons

  • Potential challenges in handling complex queries
  • Limited customization for specific workflows
  • Dependency on integration capabilities

Pricing

For a quote, just reach out to MeBeBot’s sales team

Rating 

  • G2.com: 5/5
  • Microsoft: 5/5  ‎

13. Amber

Amber is an HR chatbot powered by inFeedo, that uses NLP technology to auto-resolve employee queries from candidates who have made the shortlist without the intervention of your HR support team. By enhancing the overall hiring experience and collecting feedback from every candidate on your organization's hiring procedures, Amber helps you quickly identify areas for improvement in the hiring and interviewing process. 

Moreover, Amber can conduct automated surveys and pulse checks with staff members the moment they join your organization, giving you a complete picture of an employee's journey.

Key Features
  • NLP technology for auto-resolving queries
  • Enhanced hiring experience feedback collection
  • Automated surveys and pulse checks
  • Identification of areas for improvement
  • Streamlining hiring and interviewing processes
  • Integration for a complete employee journey

Pros

  • NLP-powered query resolution
  • Improved hiring experience
  • Automated feedback collection

Cons

  • Dependency on NLP accuracy
  • Potential challenges in automated surveys
  • Limited to HR and hiring-related tasks

Pricing

Contact sales team for a detailed quote

Ratings

G2: 4 / 5


14. Hubspot Chatbot Builder

Being a simple and robust chatbot builder platform, Hubspot chatbot builder lets you expand and automate live chat conversations. Customers can navigate the website, look up answers to frequently asked questions, and make appointments. Your CRM will retain their responses, enabling you to qualify prospects and turn on automation.

With HubSpot's free chatbot builder, you can create messenger bots that qualify leads, schedule meetings quickly, answer frequently asked customer support questions, and more so your team can devote more time to the conversations that need attention.

Key Features
  • Simple and robust chatbot builder platform
  • Automation of live chat conversations
  • Qualification of leads and appointments
  • Retention of CRM responses
  • Integration for lead qualification
  • Messenger bots for customer support

Pros

  • Simple chatbot building
  • Lead qualification and appointment scheduling
  • CRM integration for data retention

Cons

  • Limited advanced customization
  • Dependency on platform features
  • Challenges in complex conversation handling

Pricing

  • Professional Starts at$450/mo, billed at $5,400/yr
  • Enterprise Starts at $1,200/mo, billed at $14,400/yr

Rating

  • LiveAgent: 4.4/5 
  • G2: 4.8/5  

15. Drift

Drift is an AI-powered chatbot that helps B2B organizations to initiate conversations and respond to inquiries. These intelligent chatbots offer real-time engagement and a personalized user experience to customers. You can quickly reach decision-makers by setting up meetings with potential clients using its sales AI chatbot.
Drift categorizes visitor questions into various topic categories by analyzing their context using cutting-edge technologies like machine learning and natural language processing (NLP). 

Key Features
  • AI-powered chatbot for B2B organizations
  • Real-time engagement and personalized user experience
  • Meeting scheduling with potential clients
  • Categorization of visitor questions using NLP
  • Analysis of context for topic categories
  • Initiating conversations and responding to inquiries

Pros

  • Real-time engagement and personalization
  • Meeting scheduling with potential clients
  • Categorization of visitor questions for efficiency

Cons

  • Dependency on NLP accuracy
  • Potential challenges in complex context analysis
  • Limitations in handling diverse inquiries

Pricing 

  • Premium Starting at $2,500/month billed annually
  • Advanced N/A
  • Enterprise N/A

Rating

  • TrustRadius: 8.1/10  
  • G2: 4.4/5  ‎

16. ProProfs Chat

ProProfs Chat can be used by organizations to provide real-time sales and support for their websites. The software can be used to create distinctive chatbots that automate support, convert leads, and boost sales. Even more, ProProfs Chat offers in-depth reports that help you assess how your chatbots are doing on the website and whether they are effective at attracting more users to your website.

Make human-like interactions that encourage conversions and experiences. Without adding more employees, increase leads and sales constantly. When users can answer multiple-choice and open-ended questions through the chatbot customization dashboard, you generate qualified leads and expand your sales pipeline.

Key Features
  • Real-time sales and support automation
  • Creation of distinctive chatbots
  • In-depth reports for chatbot assessment
  • Encouragement of human-like interactions
  • Constant lead and sales improvement
  • User-friendly chatbot customization dashboard

Pros

  • Real-time sales and support automation
  • In-depth reports for performance assessment
  • User-friendly customization dashboard

Cons

  • Potential challenges in human-like interactions
  • Dependency on customization for effectiveness
  • Learning curve for advanced customization

Pricing 

  • Free PLAN $0.00
  • Annual PLAN $19.99 per operator/month, $239.88 billed annually

Rating

  • G2: 4.3 /5
  • Capterra: 4.8/5 

17. Phia 

The goal of Peoplehum's intelligent HR chatbot Phia is to streamline even the most tedious and repetitive tasks. Phia enables your people team to focus their efforts where they can have a greater impact doing this. Phia can respond to FAQs and even act as a confidante for your employees when necessary by utilizing conversation artificial intelligence technology.

Integrated within modern collaborative platforms like MS Teams, Phia now enables you to connect directly and access all of your HR data within MS Teams. With this integration, you don't need to open an app or switch to a different interface. You can conduct a Phia AI engine query to inquire about any kind of document that your company publishes. 

Phia can retrieve answers to your questions without the need to load FAQs when combined with the power of PeopleHum driving it or integrated with any backend HCM or HRMS platform that you prefer to use. Phia can intelligently search through instructions, procedure manuals, and other sources for schematic matches to find the most pertinent response to the query being asked.

Key Features
  • AI-powered HR chatbot for employee queries
  • Integration with modern collaborative platforms
  • Direct access to HR data within platforms
  • Intelligent search through documents
  • Schematic matches for pertinent responses
  • Integration with backend HCM or HRMS platforms

Pros

  • Integration with collaborative platforms
  • Direct access to HR data within platforms
  • Intelligent search for efficient responses

Cons

  • Potential challenges in schematic matches
  • Dependency on integrated platforms
  • Learning curve for advanced integrations

Pricing

Contact sales team for a detailed quote

Rating

G2: 4.5 / 5

18. UnderstandBetter.co

Being an AI chatbot for HR, UnderstandBetter encourages open and honest communication at all levels of the business. The product UnderstandBetter comes from Skcript, a global technology consulting company. It was created with manager-employee dynamics and their effects on worker productivity, engagement, and retention in mind. Companies can use this HR helpdesk chatbot to manage their workforce and provide contextual, individualized employee engagement solutions

Through Understandbetter.co, your HR department can capture, manage, and respond to employee feedback directly from Slack or Microsoft Teams. Employees are free to express their opinions to management at the company without worrying about discrimination. It also goes by the name of a personalized employee feedback system and provides managers with useful information about their direct reports.

In order to address problems proactively, it can promptly express gratitude to staff members, export reports, generate specific recommendations, and suggest corrective actions. 

Key Features
  • AI chatbot for HR with open communication
  • Manager-employee dynamics management
  • Contextual, individualized employee engagement
  • Employee feedback capture, management, and response
  • Integration with Slack or Microsoft Teams
  • Personalized employee feedback system

Pros

  • Open and honest communication
  • Contextual and individualized employee engagement
  • Integration with collaborative platforms

Cons

  • Potential challenges in open communication
  • Dependency on platform integrations
  • Learning curve for advanced customization

Pricing

Get in touch with the sales team to receive a personalized quote
 

Rating 

TrustRadius: 8.9/10 

19. Ideal

Ideal is an AI chatbot that leverages the power of AI to quickly and accurately shortlist thousands of new applications. It helps HR organizations engage talent at scale, automate time-consuming HR tasks easily, and efficiently collect more data. Ideal is an AI chatbot that leverages the power of AI to quickly and accurately shortlist thousands of new applications. It helps HR organizations engage talent at scale, automate time-consuming HR tasks easily, and efficiently collect more data.

Being an AI recruitment chatbot, Ideal increases candidate interest, eliminates pointless phone interviews, and quickly qualifies candidates. You can streamline and prioritize candidate interviews by automating 70% of your top-of-funnel interactions. Like other AI chatbots, Ideal also recommends practical insights to streamline your hiring process.

Key Features
  • AI chatbot for shortlisting applications
  • Engagement at scale for HR organizations
  • Automation of time-consuming HR tasks
  • Streamlined and prioritized candidate interviews
  • Collection of practical insights
  • Recommendations for hiring process improvement

Pros

  • Shortlisting applications at scale
  • Streamlined and prioritized candidate interviews
  • Recommendations for hiring process improvement

Cons

  • Potential challenges in automated shortlisting
  • Dependency on AI accuracy
  • Learning curve for advanced customization

Pricing 

Contact sales team for a customized quote

Rating

  • G2: 4.7/5 
  • AmbitionBox: 3.9/5 

20. Eightfold

Eightfold is a modern talent management platform that specializes in assisting multinational corporations with recruiting and retaining a diverse workforce of workers, candidates, and contractors. Powered by deep-learning AI, Eightfold shows you what you need, when you need it. Eightfold gives people a better understanding of their career potential and gives businesses a better understanding of the potential of their workforce.

Whether you're looking for or developing talent, its skills-driven approach enables organizations to stay ahead with a wealth of talent insights.

Key Features
  • Talent management platform with deep-learning AI
  • Recruiting and retaining a diverse workforce
  • Skills-driven approach for talent insights
  • Career potential understanding for individuals
  • Data-driven insights for workforce potential
  • Assistance for multinational corporations

Pros

  • Deep-learning AI for talent management
  • Skills-driven approach for talent insights
  • Assistance for multinational corporations

Cons

  • Dependency on AI accuracy
  • Potential challenges in diverse workforce management
  • Learning curve for talent insights utilization

Pricing

Reach out to the sales team for a quote that suits your needs.

Ratings 

  • G2.com: 4.1/5  
  • Gartner: 4.8/5 

Conclusion  

The above-mentioned are the top 20 HR chatbots that are redefining employee support and employee experience. There is no doubt that HR chatbots are crucial in providing seamless employee support in this ever-evolving workplace. HR chatbot offers a wide range of capabilities that can make both your team's HR objectives more easily accomplished. As a result, HR teams will spend less time on mundane activities and more time cultivating genuine relationships with their employees. At the same time, employees receive personalized support and services.

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FAQs

1. What is an HR chatbot, and how can it revolutionize HR support?

An HR helpdesk chatbot is an artificial intelligence-powered virtual assistant that delivers automated and quick HR support. It can redefine HR support by providing instant responses, easy availability, personalized support, and efficient handling of repetitive HR tasks.

2. How can HR chatbots enhance the employee onboarding process?

An HR service desk chatbot can streamline onboarding by providing new hires with direct access to critical information, answering their questions, guiding them through paperwork, and enabling a smooth and efficient onboarding experience.

3. Can HR chatbots help in employee self-service tasks? 

Yes, AI chatbots are ideal tools for employee self-service. They can help employees with tasks like updating personal information, accessing payslips, checking leave balances, or requesting time off without the help of a human HR support agent. 

4. How do HR helpdesk chatbots contribute to a better employee experience? 

HR helpdesk chatbots improve the employee experience by providing quick and accurate responses to employee inquiries, resolving issues promptly, and offering self-service options. They ensure employees can access HR support instantly, improving satisfaction and engagement.

5. What types of HR queries can HR service desk chatbots handle? 

HR service desk chatbots can handle various inquiries, including questions about their benefits, leave policies, work policies and procedures, training and development, payroll inquiries, and general HR information.

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