AGENTIC SIDEKICK 3.0 FOR MSPS

AI Assist for MSP Operations to Maximize Efficiency & ROI

Plug into your PSA and tools, use Microsoft Teams as the front door, and let Agentic Sidekick 3.0 act on tickets end-to-end. Auto-resolve routine requests while flagging true escalations and meeting SLAs.

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See How Agentic AI Adds Value and Productivity to MSP Operations

The AI Advantage for MSPs: Smarter Support, Faster Resolutions

Discover how AI-powered automation enhances every aspect of your MSP operations. Learn how seamless Microsoft Teams integration, intelligent ticket scoring, and next-generation knowledge management reduce workloads, expedite resolutions, and open new revenue streams for MSPs.

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Turn AI Into a Revenue Powerhouse for Your MSP Operations

Margins on MSP offerings will become thinner in the coming months. As an MSP, you can strategically use Agentic AI to supercharge your operations and turn your business into a ROI-powerhouse. Read this exclusive FREE eBook to learn how to build a successful AI consulting practice for your MSP operations.

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A unified AI platform to empower entire IT support ecosystem for MSPs

The future of MSP Operations is Agentic

Employee Productivity

Empower your teams to focus on what truly matters

Rezolve.ai’s Agentic AI-powered Service Desk automates ticket resolutions, knowledge retrieval, and routine tasks directly within Microsoft Teams. With instant answers, smart workflows, and AI copilots, employees spend less time troubleshooting and more time driving results and boosting productivity.

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Service Desk Intelligence

Real-time visibility for IT and HR leaders

Get a unified view of every request, SLA, and employee sentiment - all in one dashboard. Rezolve.ai’s analytics engine provides real-time insights into ticket trends, automation performance, and service experience, helping managers identify bottlenecks, improve agent efficiency, and deliver a next-gen support experience.

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Executive Insights

Turn support operations into strategic advantage

Transform service desk data into actionable intelligence. With Rezolve.ai’s AI-driven reporting, leaders can forecast workloads, measure ROI from automation, and uncover opportunities to optimize employee experience and operational costs, turning support from a cost center into a growth enabler.

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Enterprise AI Search

Find answers instantly across your digital workplace

Rezolve.ai’s Enterprise AI Search unlocks knowledge from across Microsoft 365, SharePoint, and internal systems right inside MS Teams. Employees can discover policies, documents, and past tickets in seconds with natural language queries. Eliminate the “search struggle” and empower your workforce with context-aware, AI-driven answers that accelerate productivity.

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Pre-Integrated into your IT & HR Ecosystem

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Branded Agentic bot for Employees

Deliver personalized self-service under your brand

Deploy Rezolve.ai’s white-labeled AI chatbot within Microsoft Teams to provide branded, seamless support. It resolves up to 65% of employee issues automatically - from IT troubleshooting to HR queries, while maintaining your unique brand experience. Turn every chat into an intelligent, on-brand interaction.

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Voice Agents

AI that speaks, understands, and resolves 24/7

Extend Rezolve.ai’s automation power to voice. Handle password resets, status checks, and after-hours inquiries using natural, human-like AI voice agents. Provide round-the-clock service without expanding your helpdesk team to improve employee experience and reduce operational load.

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Email Agents

AI-driven email triage and resolution

Rezolve.ai’s Email Agents automatically categorize, prioritize, and respond to employee or support emails with contextual accuracy. The system intelligently understands intent and urgency, escalating only when necessary. This greatly reduces MTTR and frees agents to focus on complex issues.

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Integrations

Seamlessly connected with your digital ecosystem

Rezolve.ai integrates effortlessly with platforms like Microsoft Teams, Jira, ServiceNow, Freshservice, and others to unify your service experience. Our API-first architecture ensures smooth data flow, eliminates silos, and reduces manual work so your teams can operate in perfect sync.

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AURA Insights

AI-powered service health monitoring

AURA, Rezolve.ai’s proactive analytics engine, continuously monitors ticket health and employee experience in real time. It predicts escalations, detects workflow bottlenecks, and suggests optimization paths, ensuring your service desk runs efficiently, and employees stay supported 24/7.

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Enterprise-Grade Security & Privacy

Built from the ground up to meet the highest global standards.

SOC 2 Type II

GDPR

HIPAA

ISO 27001

See Why Our Customers Love Us

"We truly enjoyed working with team Rezolve.ai over the past year-and-a-half. This product has truly become revolutionary for our student IT support operations."

Kyle Campanaro

SUNY

"We are grateful to have found a solution that goes beyond the standard ticketing system and integrates as well with Microsoft Teams."

Nicholas Messer

Director of Client Services, UE

"Rezolve.ai's technical expertise and innovative thinking helped us navigate challenges and implement a cutting-edge solution that exceeded our expectations."

Lyell Amora

AC Transit